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Some questions you might have:
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One of the consultants on my tour had to bow out at the last minute due to an emergency. Does that affect the reimbursement “math”?
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Yes. CKC Consultant Tour Services will do everything possible to fill the vacant travel space with a qualified consultant and any touring group is welcome to do the same should this scenario arise. However, CKC Tours cannot be held liable financially for the emergency departure of a traveling consultant. Fare caps are calculated on the actual number of traveling consultants. Lodging reimbursement may also be affected if the departing consultant was to share. This scenario would be very rare but should be kept in consideration.
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I can use my frequent flyer miles to ascertain an airline ticket for my flight. May I be “reimbursed” for
what I would have paid for the ticket up to the fare cap?
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CKC Tours cannot “reimburse” travelers for tickets ascertained using FF miles.
Travelers are free, after the fact at your own expense to upgrade any excursion ticket purchased
using your FF miles or cash. We stand by our air fare ticket purchase restriction that we will
not reimburse any traveler for a business or first class ticket purchased for a CKC Tour.
The document which is turned in for reimbursement, the actual e-ticket originally purchased for
travel, must reflect an excursion fare. There are no exceptions.
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Do I have to visit all programs on the tour or stay the full visit time as outlined in the itinerary? |
Please review each itinerary of interest to you thoroughly to determine the tour’s value prior to reserving your space to insure the programs and schools on any given tour meet your specialty criteria expertise and touring needs.
The itinerary indicates the time period scheduled for your visit at each program. We have allocated each program the amount of time they feel is required for a thorough tour. The programs have invested in your visit. In most cases they have worked hard in advance of your visit to provide you with the best tour experience possible. On a CKC Tour, out of respect for the program’s investment in your visit and their interest in providing you with the best tour experience possible, you are expected to stay on each program’s tour until the designated time of tour conclusion.
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I had an unsatisfactory stay at a hotel on a CKC Tour. What can I do? |
Please take the matter up immediately and directly with the hotel. CKC Tours cannot be held responsible for an individual’s unsatisfactory stay. CKC Tours endeavors to provide comfortable, clean, safe, consistent accommodations on tours. Your feedback is welcomed however and we will take the necessary steps on future tours to avoid hotels receiving unsatisfactory reviews.
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I stayed with family or friends for a night or more on a tour. Can I be reimbursed 100% for my private hotel nights for the remainder of the tour? |
It is great when you can catch up with family or friends while on a CKC Tour. However, private accommodations under any set of circumstances require the traveler to contribute the single supplement.
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| I am taking a CKC tour near where I live and can use my own car. Can I be reimbursed for mileage? |
You are welcomed to use your own vehicle however, if you choose to use your own vehicle on a CKC Tour where a rental car is made available for the group you are not eligible for reimbursement of your vehicle expenses. Special circumstances do apply however. For example, if you are using your own vehicle to travel to meet the group and then will be riding in the rental, we have formulated a reimbursement structure for that situation. Please discuss this with your CKC Tours coordination specialist before reserving your space on a tour.
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The tour takes us right by a program I’d like to see or where I have
a student enrolled who I’d like to visit. Is there any reason I shouldn’t
stop in? |
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Yes, there are several. The programs and schools participating on
your CKC Tour have contributed to your traveling expenses. If a program
is not on a tour they did not. In all fairness, visiting consultants
should stick to the tour to honor the programs and schools investment
in your visit and to keep the tour on schedule. Additionally, it is
important to me, as a professional, that CKC Tours has earned the
trust of participating programs and schools and it is important to
me that that trust is maintained.
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| It is difficult for me to get away during the week. Can a CKC Tour
include weekend visits?
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CKC Tours will not request programs participate in Saturday or Sunday
visits as the program dynamic is usually not consistent with the rest
of the week, key personnel they would like you to meet with may not
be available and where applicable, the educational component cannot
be demonstrated appropriately.
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What if a consultant has seen one or two or more of the programs on
a tour but wants to see the others? |
Interested consultants should contact me and we will discuss it. If
you have seen a program or school within the last year my policy is
not to charge the program or school you are visiting for your share
of travel expenses for that visit although you are welcomed and encouraged
to tour. However, if you have not seen the program or school for more
than 365 days the full fee applies. The dynamics of each tour will
be examined on a case by case basis.
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As a consultant, what expenses might I expect to pay on a CKC Tour?
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Meals not shared with programs, gas for rental car, rental car insurance
if so desired. Typically, the 4 traveling consultants share equally
those expenses.
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What if I prefer single occupancy? |
You will be reimbursed 50% of your room rate plus tax for single occupancy. For example: Total tour lodging cost is $1,000 or $500 per pair of travelers. Travelers opting for single occupancy or those who agree to attend a CKC Tour even though only single occupancy is available would be responsible for $250 lodging expense as an example.
CKC Tours attempts to keep lodging to an average of $100 per room night or less. We have found certain areas, particularly the Northeast, to be challenging in this pursuit.
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What happens if 3 folks are willing to share and only one requires single occupancy? What if I am the only male/female on a tour? |
CKC Tours endeavors to match tour participants with lodging preferences on a first come first served basis. Based on the particular dynamics of any given tour there may come a time when we must ask a traveler or travelers who are otherwise willing to share if they are willing to pay the single supplement. You can then decide whether or not to take that particular CKC Tour at that particular time.
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What happens if I have to bow out before the tour departs? |
If a consultant must bow out of a tour after a ticket
has been purchased, the consultant will not be reimbursed for their airline ticket. The consultant
keeps the ticket and the value can (in most cases) be used toward future travel on
that carrier for any purpose within one year. There may be change fees associated
which will be the responsibility of the consultant. If a consultant must cancel their
participation on a CKC Tour the consultant is responsible for checking with the airline
on their particular ticket cancellation/reissue policy.
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What happens if I have to leave during a tour in the event of an emergency?
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CKC Consultant Tour Services will handle any arrangements necessary
to get you where you need to be and the consultant will be responsible
for any expense incurred…change fees, additional airfare, emergency
ground transportation, etc. There is no CKC charge for this service.
It will be held in good faith that no consultant will leave a tour
unless it is absolutely necessary…a true emergency.
All travel schedules are approved by consultants in advance. Any expenses
associated with travel changes made after schedule approval will be
the responsibility of the consultant.
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Will programs be reimbursed if a consultant has to leave a program
due to an emergency during the tour? |
Programs which do not get to share their program with a departing
consultant will receive a credit of $75 per program toward their next
CKC tour.
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I am sure there must be many more questions. Frequently asked questions
and answers will be available and updated on the website and I am
always available to answer your questions by phone or e-mail. |